OVERVIEW
www.wilomart.com is Wilomart’s online convenience store made for customers to shop groceries easily online. Customers can select their items by browsing on our website then either pick their order in the store or have their order delivered to their home through a third party logistics partner. They can pay during pick-up, cash on delivery or online using their VISA/Mastercard credit card/debit card (Swipe on Delivery)
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the terms and conditions hereinafter provided, including those additional terms and conditions and policies referenced in this page or by external links. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. It is understood that you represent that you are at least eighteen years of age.
Please read the following Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. Otherwise, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Wilomart reserves its right to add any new feature and/or change or outrightly remove existing once, and which shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. Wilomart likewise reserves the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. The continuous use or access of this website signifies your acceptance of ALL changes.
SERVICES, PRODUCTS, AND PRICES
The products and services featured herein and their contents, specifications, and prices are subject to change at any time, without need of prior notice, and may be available exclusively through this website. We reserve the right to discontinue any product at any time.
Note that the prices of the Products herein may be different from that in our physical store/s.
We cannot guarantee the accurate display of our products as images may be affected by lighting and monitor display. While we endeavor to provide all available specifications of the products, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Services will be corrected.
LIMITATIONS IN SALE
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
PAYMENT
The total price of your purchase, including delivery fees, processing fees, and/or other charges, shall be displayed on the website when you place your order. The minimum rate of the delivery charge is posted and will vary according to location.
You are allowed to make additional purchases aside from the goods that you have checked out. In such instances, the additional purchases shall not be displayed on the website but a confirmation of the purchase shall be made by SMS or email, and the price thereof shall be paid on delivery or pick-up, as the case may be.
We accept payment in GCash, Maya, credit card, or debit card payments in-store for items purchased through this Website. Credit card payments shall be processed by _. For payment using credit card or debit card, you warrant that the credit card or debit card details that you provide are for your own credit and that you have sufficient funds to make the payment.
MODES OF DELIVERY
Delivery to the address you submitted to us.
This will subject your purchases to delivery charges. Note that delivery may be through third-party logistics courier services and may be limited depending on the availability of such delivery providers, road traffic, and proximity. Purchase of certain items may likewise be limited to avoid food waste, and the like. Note also that we shall not be liable for any loss, damage or failure to deliver on account of your failure to provide accurate and complete address and/or instructions, or on account of restrictions of ingress and egress relative to community quarantines in place.
FAILURE TO PAY
In the event that a customer failed to make any payment using the methods identified above, we shall suspend and/or cancel delivery and/or deny collection of the goods until payment is made in full. It is understood that, in the interim, no reservation of the goods shall be made in favor of the customer.
RETURN POLICY
Returns/Exchanges must be requested and delivered to our warehouse. Only returns and exchanges made in accordance with the Consumer Act of the Philippines and its implementing rules and regulations shall be honored.
REASONABLE USE OF ACCOUNT
It is understood that the maintenance of an Account in this website shall be for reasonable use hereof alone. Where fraudulent or wrongful use of an Account is detected or suspected, we reserve the right to have the sole discretion, without liability, and without prejudice to our other rights and remedies under this Terms to cancel any outstanding orders placed through such Account(s), to cancel or invalidate any outstanding credits or discount vouchers, rewards or codes awarded to or used by such Account(s), to prohibit such Account(s) from participating in any promotions, contests or surveys; to cause the outright termination such Account(s).
INTELLECTUAL PROPERTY RIGHTS
All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Wilomart or its content suppliers and protected by Philippines and international copyright laws. The compilation of all content on this site is the exclusive property of Wilomart and protected by Philippines and international copyright laws. All software used on this site is the property of Wilomart or its software suppliers and protected by Philippines and international copyright laws.
You may not use any of the trademarks, trade names, service marks, copyrights, or logos of Wilomart or its affiliates without our prior written consent.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by Wilomart on an “as is” and “as available” basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, Wilomart disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Wilomart does not warrant that this site; information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or electronic communications sent from Wilomart are free of viruses or other harmful components. Wilomart will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
APPLICABLE LAW
By using our website, you agree that the laws of the Philippines, without regard to principles of conflict of laws, will govern these Terms of Service and any dispute of any sort that might arise between you and Wilomart.
DISPUTE RESOLUTION
In case of any disputes arising from the interpretation or implementation of this Agreement, the parties shall amicably settle the same. In case the dispute cannot be settled amicably, either party may file the case before the appropriate court of competent jurisdiction in the Philippines.
SEVERABILITY
If any provision of these Terms of Service is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Service and shall not affect the validity and enforceability of any remaining provisions.
ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected].